Need Help?

Are you in crisis? Need immediate support? Please see a list of support providers that may be able to help you.
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Emergency Contacts and Support.  

In Crisis?

Here are some steps to take If there is immediate danger:   

Worried about your own safety?

  • Call 111 Now 

  • Go to your nearest hospital emergency department.  

  • Call your local Mental Health Crisis Team:  Canterbury: 0800 920 092 (operates 24/7). 

Worried about someone else’s safety?

  • Call 111 Now  

  • Stay with them until help arrives.  

  • Remove any dangerous objects and ensure your own safety.  

  • Stay calm, listen without judgment, and let them know you care. 

Steps to Seek Help: (Non Crisis) 

Your GP (family doctor) is a good starting point for assessing and managing mental health.

They can provide referrals for free counselling or community mental health services.

For virtual GP appointments contact Practice Plus: https://practiceplus.nz

Helplines for Immediate Support  

Available 24/7 unless otherwise specified.  

General Support

Need to Talk?: Free call or text

Lifeline:

0800 543 354 or free text "Help" to 4357

Healthline:

Samaritans Aotearoa NZ:

Depression & Anxiety Helpline:

0800 111 757 or free text 4202

Suicide Crisis Helpline:

For Tamariki and Rangatahi (Youth)

Youthline:

0800 376 633 or free text 234

0800 What’s Up?:

0800 942 8787 Phone: 11:00am – 11:00pm

Webchat: 10:30am – 11:00pm

The Lowdown:

0800 111 757 or free text 5626

Webchat:

Specific Needs Helplines:

Alcohol and Drug Helpline:

0800 787 797 or free text 8681

Māori Line:

0800 787 798 | Pasifika Line: 0800 787 799

Family Drug Support NZ:

PlunketLine:

Rape Crisis:

OUTline (LGBTQIA+):

Women’s Refuge Crisis Line:

Shakti Crisis Line (Migrant & Refugee Women):

Refugees as Survivors:

Rural Support:

Victim Support:

He waka eke noa – We are all in this together.

Reach out for support. Together, we can navigate life’s challenges.

NEED HELP NOW